Service Offering

The Fractional
COO Package

For 6 & 7-Figure Founders Ops · Systems · Structure

You built something real. Revenue is coming in, the team is growing, and the vision is clear — but the backend of your business? It's held together with duct tape and DMs.

This is where I come in. As your Fractional COO, I partner with you to architect the operational infrastructure that lets your business scale without you being the bottleneck. Less chaos. More capacity. Systems that actually run.

Who this is for

  • 6–7 figure founders & operators
  • Scaling but feeling disorganized
  • Team growing faster than processes
  • Drowning in ops instead of leading
  • No COO on staff (yet)
  • Ready to invest in infrastructure
01 — What We Work On

The Four Core Pillars

01 /

Operational Architecture

Build the foundational infrastructure that supports your current stage and next level of growth.

  • Org structure design
  • Role clarity & accountability maps
  • Operational rhythms & meeting cadences
  • Capacity planning
  • Business process mapping
02 /

Systems & Tech Stack

Audit, design, and implement the tools and workflows that run your business on autopilot.

  • Tech stack audit & optimization
  • Project management setup (ClickUp, Notion, Asana)
  • CRM & pipeline systems
  • Automation builds
  • Onboarding & offboarding systems
03 /

Team & People Ops

Turn your team into a high-functioning unit with the documentation and clarity to perform independently.

  • SOPs & playbooks creation
  • Hiring infrastructure & JDs
  • Performance frameworks
  • Delegation frameworks
  • Team communication systems
04 /

Strategic Operations

Align your operations to business goals so every system, resource, and process moves the needle.

  • 90-day operational planning
  • KPI dashboards & reporting
  • Revenue operations alignment
  • Launch & project management
  • Risk & bottleneck assessment
02 — What You Get

Tangible Deliverables

Documentation & SOPs

  • Business operations manual
  • Department-specific SOPs
  • Client experience playbooks
  • Onboarding guides (team & client)
  • Decision-making frameworks

Systems & Infrastructure

  • Fully built project management system
  • Automated workflows & integrations
  • Team communication hub setup
  • Business dashboard / command center
  • Resource library & knowledge base

Strategy & Planning

  • Operations audit report
  • 90-day ops roadmap
  • Hiring plan & org chart
  • KPI tracker & reporting cadence
  • Bottleneck removal action plan

Ongoing Support

  • Weekly strategy & implementation calls
  • Async Telegram support (M–F)
  • Monthly ops reviews
  • Team training & implementation support
  • Quarterly roadmap recalibration
03 — How We Work

The Engagement Process

01

Ops Audit & Deep Dive

We start with a full operational audit — your systems, team, tools, and workflows. No guessing. Data-driven clarity on what's working and what's not.

02

Prioritized Roadmap

I build a phased, prioritized ops roadmap aligned to your revenue goals and growth stage. We tackle highest-leverage work first.

03

Build & Implement

This is where we get in the weeds. I don't just consult — I build. Systems get created, docs get written, tools get configured.

04

Handoff & Sustain

Everything gets documented for your team. I train, transfer knowledge, and set up systems that outlast our engagement.

04 — Investment

Pricing Tiers

Tier 01

The Foundation

$3,500

/month · 3-month minimum

For founders who need structure fast. We focus on your most critical operational gaps and build the foundation you need to stop flying blind.

Includes

Full ops audit + priority roadmap

2 core systems built & documented

Weekly 60-min strategy call

Async Telegram support (M–F)

Monthly ops review

Up to 10 SOPs

Most Popular

Tier 02

The Growth Engine

$6,500

/month · 3-month minimum

For 6-figure businesses in active scaling mode. Deep implementation across all four pillars with hands-on team integration.

Everything in Foundation, plus

Full tech stack build & optimization

Team training & implementation sessions

2x weekly calls (strategy + implementation)

Unlimited SOPs & playbooks

Hiring infrastructure + up to 3 JDs

90-day rolling ops plan

KPI dashboard build

Tier 03

The Operator

$12,000+

/month · 6-month minimum

For 7-figure companies that need a true Fractional COO seat. Deep strategic partnership, team leadership, and full operational ownership.

Everything in Growth Engine, plus

Fractional COO title & seat at leadership table

Team management support

Investor/board-ready ops reporting

Vendor & contractor management

Up to 20 hrs/week availability

Direct Telegram access (priority response)

Quarterly in-person strategy days (optional)

VIP Intensive Option: Not ready for a monthly retainer? The Ops VIP Day is a full-day intensive (6 hrs) where we audit your business and build your top 2–3 priority systems live. Investment: $3,000 – $5,000 depending on scope. Great entry point before committing to an ongoing package.
05 — À La Carte

Add-On Services

Launch Management

Full project management for a program, product, or service launch from planning to execution.

$2,500 – $5,000 / launch

Team Onboarding Build

Complete hire-to-productive onboarding system built for your team from scratch.

$1,500 – $3,000

Tech Stack Buildout

Full audit, selection, and implementation of your project management and ops tools.

$2,000 – $4,000

SOP Library Creation

Full documentation of your core business processes — a done-for-you SOP vault.

$1,200 – $2,500

Automation Setup

Build and implement automations across your CRM, project management, and comms tools.

$800 – $2,000

Ops Strategy Day

Half-day focused session on one specific challenge: hiring, systems, or growth planning.

$1,500 – $2,000

Fractional COO Package Harmonious Sunshine LLC